FREQUENTLY ASKED QUESTIONS
How do I log in to participate in this event?
Be sure to register by September 11 on the "Register" section of this website. Then look for an email from us before the event and we will provide the website and all login instructions.
Who can I contact if I have any questions prior to the event?
Please feel free to reach out to our Special Events team with any questions at firstname.lastname@example.org or by phone at (202) 608-1524.
What technical equipment will I need to participate?
The program will be accessed through a link provided the week of the event. The live program will run similar to if you were streaming a video online. Your desktop, laptop, smartphone, or iPad should all work great. The preferred browser is Chrome, but it should work well on most browsers. Please also ensure you have a reliable internet connection as well.
Will day-of tech support be available if I encounter any issues?
Absolutely! We will provide tech support email information when we send the login instructions the week of the event. Tech support will also be available prior to and during the entire program to help troubleshoot any issues.
What if I can't attend the whole event?
No problem! We hope you can participate in the full conference, but feel free to hop on and off as your schedule permits. We will share a program outline as more speakers confirm so you can plan accordingly.
Will I be on camera like a Zoom or FaceTime call?
This dynamic program will be presented similar to a broadcast you would see on TV, so individual participant viewers will not be shown on camera like a normal video call. We do, however, promise to deliver an interactive program that is engaging for all participants.
Is there an audio-only/listen-only option?
The platform we are using to host the event is mobile-friendly and should be accessible on all computers and smart devices. We highly encourage participants to watch the video portion, but you will be able to listen to the audio as long as you're logged into the program.
Will I be able to ask questions and participate?
Yes! The platform will include an opportunity to share your questions and feedback with the presenters and keynote speakers. We invite you to participate throughout the whole program in our chat wall and Q&A box!
Is there a fee to attend?
This program is being offered complementary as a benefit of your membership, so there is no fee to attend!
Can I invite friends and family to participate?
Absolutely–we hope you do! Once you register, your confirmation email will include a special link you can share with your friends and family.
Is Heritage still going to host the annual President’s Club Meeting in December?
Yes! The President’s Club Meeting will take place December 7-8. More information to come soon on the format of the meeting!
Does Heritage have additional virtual programs I can participate in beyond this conference?
Yes! Heritage has converted all of our programming to virtual platforms to ensure we do not skip a beat on our priorities and policy work. Please visit heritage.org/events to check out all of our upcoming programs and view previous programs on demand.